RETURN POLICY

Return Policy

NO RETURNS FOR CHANGE OF MIND

We only accept returns for damaged or defective items received.

Conditions for return

  • The product must be damaged or defective (photos required).
  • Original tags and full packaging must be kept.
  • Report within the first 48 hours after delivery.
  • Include order number and proof of purchase.

Return process (damage only)

  1. Email velarebeca@gmail.com with: – Order number – Clear photos of the damage – Description of the problem
  2. We will send you a free return label.
  3. Pack with original packaging and ship back.
  4. Once received, we refund within 5 business days.

No returns for size, color, or preference.